Caterer

Catering Role Responsibilities:

• Prepares all catering orders piles

  • This includes all non-perishables (bags included) with receipt fastened to the piles

  • Piles are behind the drink towers prior to 10:30am, and on the biscuit table after 10:30am

• Calls whole day’s orders starting at 9am

• Answers all phone calls

• Delivers Business of the Day

• Takes catering sample (small nugget tray, small cookie tray, menu, and coupon) to a local business at appropriate time

• Provides all orders to guests when they arrive (walks all guests out to car with order unless guest does not want them to)

• Delivers orders unless our best judgment is to send someone else (ex: three pickups would happen during that delivery)

  • Note: if not taking the delivery, still loads the van

• Sends spotlight ‘thank you’ to all guests that catered that day (handwrites cards to deliveries to mail to the address)

• Boosts on shift as needed when needed and available