Dining Room Host 1

Pro Tips

• Be on the lookout for ways to show second mile service!

  • Ask guests if you can refresh their beverage

  • Ask guests if you can get them any sauces

  • Ask guests if you can help them clean up their table or take any of their trash

  • Engage with guests about their day. Remember our purpose of treating every guest like they have a name and a story because they do!

• Cleaning opportunities for DR Host 1:

  • Check the bathrooms to make sure they are clean and stocked

    • Check each stall for trash on the floor and that the toilets are clean. If they are not sweep/clean accordingly 

    • Stock toilet paper, paper towels, and soap

    • Clean the handwashing counter and wipe up any water

  • Check trash cans and empty if they are more than halfway full. *Make sure to double bag the trash cans to prevent leakage*

  • Wipe tables, chairs, and booths

  • Sweep the floors

  • Gather and clean trays. Clean with the red wipes and allow them to dry before putting placemats on them

  • Clean the glass windows. Use the glass spray and coffee filters

  • Vacuum the floor mats

  • Wipe down the highchairs in the vestibule and lining them with placemats

• Fix chairs so that they are neatly aligned with the table. This helps the dining room look presentable and welcoming 

• Ask for help if the dining room needs a lot of work! Remember you are part of the front of house team and can get a boost if you feel the dining room needs extra attention. Let the front of house leader know if you need help.