Mobile Lane

Pro Tips

• Get a thumbs up from every single car to ensure that they are checked in.

• Encourage DoorDash or Uber Eats drivers to turn on their hazard lights.

• Communicate with the OL during lunch to run mobile play if you are checking orders in on Lumley Road. 

• When checking in orders make sure to be aware of gaps in the line. It is your responsibility to keep the mobile lane moving at all times.

• If you ever leave the mobile lane, communicate with the OL so that they can step in.

• Direct guests who are unknowingly in the mobile lane to pull around the building and turn left into the traditional lane. Be apologetic and understanding as this may cause some frustration, and encourage mobile order placement in the future. Most guests will cooperate if you display great core 4 and care for their situation. 

• Promo orders that have payment issues if you don’t have time to accept a new payment.